Novotel Suites Shanghai Hongqiao

Except of the location (it is far from downtown which we took about 35 minutes by taxi to go to downtown and there is no subway station nearby) which we've already knew (so no complain!), I do think that this is a PERFECT accommodation especially for those who needs retreat (quiet time) and wants to stay longer in Shanghai. There is a grocery store downstairs and many restaurants nearby. There is a cinema and good French café nearby. It's like a small quiet town. The apartment is spacious (like a loft), modern and super CLEAN especially the bathrooms (there are two bathrooms). The washing machine is just in the bathroom so it is very convenient. But you have to go to the third floor if you need dryer. The laundry room is there. The staffs are helpful. They gave us plenty of mineral water and soda.

Everything was fine from checking in to checking out. The staff even though couldn't speak much English, they were very helpful through pictures and translation. The only person who spoke English was Mr. James (front desk). Thank you James and others for your assistance. Room service was excellent as well. Breakfast was a wonderful spread.

Wonderful staff, very friendly & helpful. The room/flat is nice & very well designed. Lots of great dining places, pubs & even a cat cafe is within minutes walk, awesome living experience Make you feel like back to home.

AWESOME STAY. WAS UPGRADED TO SUITE AND SERVICES WERE AMAZING

Everything was good except the check in . One of the guests waited 30 mins as they couldn’t find a booking . To use the WiFi you need a Chinese mobile number to register so not convenient for overseas guests .